The beginning of October marked another milestone for Jeppesen Crew Management Solutions. Swiss International Air Lines, users of Jeppesen Crew Pairing, Rostering, Manpower Planning and FRM for many years, went live with a critical crew solution: Jeppesen Crew Tracking (JCT). To replace a crew tracking solution in a 24/7 operation is a sensitive change, but enabling change was actually a key reason for the installation in the first place:
"The pace in which the market is evolving is increasing for each year and requires us to not only deal with change, but excel in initiating and driving change as well", says Daniel Silvestri, Head of Operations Planning at Swiss International Air Lines. "The change management capabilities built into RAVE and the integration potential between crew planning and crew tracking systems were key reasons behind selecting Jeppesen for this important part of our operation", he adds.
A crew tracking solution is used for ensuring legality, feasibility, managing costs and quality aspects of crew rosters, from publication to day of operation. For Swiss, over 5500 crew are managed in JCT and the crew scheduling staff are automatically alerted on any crew related issues in the operation, whilst dispatching around 500 flights daily. “Going live at Swiss with Jeppesen Crew Tracking was as uneventful as we had planned and hoped. It was a couple of exciting days with a lot of hard work for everyone, but it was just as smooth and timely as you would expect in a country that has made time-keeping something of a national sport", says Björn Samuelsson, Product Manager at Jeppesen.
Please find more information here about Jeppesen Crew Tracking.
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